Digital Adoption Platform
USE CASE
INDUSTRY
APPLICATION
Company
digital adoption solutions
How can the full potential of IT applications be exploited and at the same time relieve the helpdesk? With the tts performance suite, Continental AG has found an answer to these challenges.
Over 100,000 IT users in the Deutsche Bahn Group are supported by DB Systel in 600 applications. By using the tts performance suite, the IT service provider should not only succeed in achieving a noticeable increase in efficiency, but also in significantly improving user satisfaction at the same time.
The tts performance suite is key to Schwarz Group’s global learning architecture, offering e-learning, context-sensitive workplace support, and system integration.
The REWE Group takes care of the IT needs of approximately 200,000 users and, in line with the group-wide digitalisation strategy, introduced a performance support system for over 800 applications.
Since 2017, Deutsche Telekom Services Europe has successfully used the tts performance suite. It ensures centralized access to knowledge on business processes and software.
With tts performance suite, doctors and hospital staff now receive tailored support for questions related to Novicare's new system.
Radiocommunications Agency Netherlands (Agentschap Telecom, or AT for short) safeguards the availability of the IT and communications network in the Netherlands. A new platform solution is simplifying and speeding up license management – and the new tts digital adoption solution (tts performance suite) is playing its part.
With the tts performance suite, ALD Automotive significantly accelerates onboarding and ensures high user adoption.
A success factor in the implementation of SAP S/4HANA at Corbion was user adoption. tts performance suite has simplified the development of training and integrated training into the work process in a contextualised way.
