HR Application Management: More than just Support
Why Application Management?
We support your team in operations
From technical support to training your key users to complex change requests: we are ready to take on any challenge. As experienced consultants, we are your extended workbench – flexible and uncomplicated.
We are ready to help at your convenience
Shortage of capacity due to new projects or team absences? No problem: simply open a ticket with us and we will take care of the rest – directly, efficiently and exactly when you need it.
We speak your language
Whether it‘s English or German, business or technical: we speak your language. No anonymous call center – as a permanent team of SAP-certified HR IT consultants in the DACH region, we know what you‘re talking about.
What is HR Application Management?
HR software is becoming a racing car – but can you drive it?
Like any modern HR software, SAP SuccessFactors also thrives on continuous innovation, new functionalities and a wide range of configuration options. With the Porsche among the tools, your HR department is in the fast lane, so to speak: HR processes can be defined and flexibly configured in the solution as required.
But can you keep up the pace throughout? In practice, we often see the following speed bumps:
- Scarce capacities: updates, documentation, communication – daily operations quickly become time-consuming. As a result, strategic HR work suffers.
- Knowledge deficits: Only the successful balancing act between process and system knowledge, HR and IT, brings real added value. But the associated upskilling of employees is time-consuming.
- Rising costs: The labor market remains dynamic – which means that hiring, training and onboarding the right specialists quickly becomes a cost risk.
What HR Application Management offers you
Incident and problem management: reacting quickly
We analyze the error, take care of the solution and offer quick assistance. In doing so, we place great emphasis on timely communication, whether with your key user or the software provider.
Change request: easily customize systems
From quick adjustments to small projects: in close cooperation with you, our consultants take over the entire change request process, including analysis, evaluation, coordination, conception, implementation and documentation.
Release management: always informed
Are you fully informed about the ongoing releases and updates of your HR cloud solution? Only by understanding the changes can you reliably assess the impact, opportunities and risks for your HR system. Our experienced consultants prepare the information tailored to your HR processes and are at your side as sparring partners.
Enhancement requests: thinking outside the box
Even if customer-specific requirements go beyond the standard: our digital HR experts can report on a whole range of successful custom development projects – and draw inspiration from them for your individual request.
Business support: creating acceptance and satisfaction
Whether through training and coaching your key users, providing support in day-to-day operations or defining change requests and testing: we take the pressure off your employees.
This is how we get started
HR application management from tts? For our teams, this means above all fast and uncomplicated support in our daily work. From technical support and training to expert advice – as our „extended workbench“, tts is there when we need expertise
Bilfinger SE
Uncertainties in your business? Our application experts are ready to help: on any topic, at your convenience, and in your language.
