tts mentioned by Gartner® for the third time in a row

Heidelberg, September 28, 2023 – A leader in the field of digital adoption platforms. The company today announced that it has been named as a Sample Vendor for Digital Adoption Platforms in the Gartner® Hype Cycle™ for Digital Workplace Applications* 2023. Following mentions in 2021 and 2022, this is therefore the third time in a row that Gartner has included tts, in the “Digital Adoption Platform” category.

In numerous organizations, digital workplaces have long been a reality and part of a successful digitalization process. In many cases, however, the transition to the digital workplace does not go smoothly. According to the Hype Cycle™ for Digital Workplace Applications 2023 study: “Digital workplace application leaders are coping with big changes in 2023, including the move to hybrid work, a newfound focus on the broader digital employee experience and the looming impact of generative AI. This research helps leaders optimize tools and services impacting the digital workplace.” 

“When faced with major digital changes, organizations often suffer from digital friction. That should give them not one, but two good reasons to roll out the digital workplace in conjunction with a digital adoption platform,” says tts Managing Partner Dr. Rolf Zajonc. “For one thing, a DAP should now be part and parcel of the hybrid workplace, ready for the changes that are still to come. For another, a DAP speeds up the transformation and thus smooth acceptance of the digital workplace itself, also improving employees’ digital job satisfaction,” he adds. 

Zajonc goes on to say that this particularly applies when, besides providing technology guidance in all business applications, the digital adoption platform also offers business guidance, that is to say access to process knowledge, regulations and organization-specific know-how. “The biggest changes primarily take place at process level, so the tts performance suite offers support here, too – and does so in the precise moment of need. I am delighted that our approach, which is unique on the market, has been recognized with another mention from Gartner in this year's study,” he emphasizes. 

_{*Gartner®, “Hype Cycle™ for Digital Workplace Applications”, Matt Cain, Lane Severson, August 2, 2023.} 

_{Disclaimer: GARTNER® and HYPE CYCLE® are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.}

tts digital adoption solutions  
The roll-out of new software and digital transformation itself can only be successful when the processes and technologies involved are customized to suit the people using them. The tts performance suite supports your employees as they perform their actual tasks. If they have any questions, the digital adoption platform offers real-time support for complex business processes and IT applications. The tts performance suite gets the digital transformation going – ensuring the success of your software investment.