Privacy policy

In this privacy policy we inform you about the processing of personal data in connection with the use of the website www. tt-s. com. The website was designed for interested parties and existing customers who want to find out more about the range of services offered by tts. Additional information is provided in the form of webinars, guides, eBooks and white papers. To access these, users are required to fill in contact details and register for the infoletter. In return, users of the website receive information on the latest tts innovations, solutions and events by e-mail at no additional cost. If you do not agree to the data versus content and advertising scheme, please do not sign up.

Personal data is any data by which you can be personally identified.

The responsible person in the sense of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

tts GmbH
Schneidmühlstrasse 19
69115 Heidelberg
Germany

Phone: +49 6221 894 69-0
Fax: +49 6221 894 69-79
E-mail: info@tt-s.com

The data protection officer of the controller is:
The data protection officer of the tts group

tts GmbH
Schneidmühlstrasse 19
69115 Heidelberg
Germany

Phone: +49 6221 894 69-0
Fax: +49 6221 894 69-79
E-mail: dsb@tt-s.com
Website: www.tt-s.com

a) the scope of the processing of personal data

We collect and use personal data of our users only to the extent necessary for the provision of a functional website and our content and services. The collection and use of personal data of our users is regularly carried out only with their consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

b) Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 (1) a of the GDPR serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) (b) of the GDPR serves as the legal basis. This also applies to processing that is necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 Para. 1 lit. c of the GDPR is the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 lit. f of the GDPR becomes the legal basis for the processing.

c) Deletion of data and retention period

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage ceases to apply. In addition, data may be stored if this is provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted after the expiry of a retention period prescribed in the aforementioned standards, unless there is a need for further storage of the data for the conclusion or performance of a contract.

You have the following rights in relation to us in respect of personal data relating to you:

• Right of access,
• Right of rectification or erasure,
• Right to restrict processing,
• Right to object to processing,
• Right to data portability.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

a) Description and scope of data processing

Each time our website is called up, our system automatically collects data and information from the computer system of the calling computer. These are:

• Anonymized IP address
• Date and time of the request
• Time zone difference from Greenwich Mean Time (GMT)
• Content of the request (concrete page)
• Access status/HTTP status code
• Data volume transferred in each case
• Web page from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software

Due to the anonymization of your IP address, you cannot be identified via this data. The data is also stored in the log files of our system.

b) Legal basis for data processing

The legal basis for the temporary storage of the data is Art. 6 para. 1 lit. f GDPR.

c) the purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

d) Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

e) Possibility of objection and elimination

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

a) Description and scope of data processing

On the website www.tt-s.com there is the possibility to download further information about the services of tts. In return for the provision of the content, a contact form must be completed and submitted. For the processing of the data, this privacy policy must be agreed to and the following data from the input mask must be transmitted to us. These are:

• Salutation
• First name
• Last name
• E-mail address (business)
• Company
• Company size
• Role in the company
• Industry
• Country

We use the Marketing Hub tool from HubSpot, Inc., 25 First Street, Cambridge, MA 02141 USA to provide the contact forms. Learn more: https://www.hubspot.com/ 

The HubSpot Marketing Hub is hosted by Amazon (aws). We have an agreement with Amazon that meets the legal requirements for processing personal data and we only store data within the EU. AWS Amazon EU SARL, German office, Marcel-Breuer-Str. 12, 80807 Munich, Germany. More information: aws.amazon.com | https://knowledge.hubspot.com/de/account-security/hubspot-cloud-infrastructure-and-data-hosting-frequently-asked-questions 

Furthermore, we use the tool "Salesforce.com" from Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, Germany for the subsequent storage of the data. Further information: www.salesforce.com

We have entered into a personal data processing agreement with Salesforce that complies with legal requirements and we only host data within the EU.

b) Legal basis for data processing

The legal basis for the processing of the data of your registration for the Premium Content is the execution of a contractual relationship Art. 6 para. 1 lit. b GDPR between the person concerned and tts for the use of the contents.

c) the purpose of the data processing

The purpose of collecting the user's data is to provide the user with the best possible personalized experience on tts' digital channels.

d) Duration of storage

In order to complete the registration process, the user must confirm his e-mail address in the double opt-in procedure. The double opt-in gives tts the possibility to provide the user with personalized information. If the user does not confirm his e-mail address, his personal data will be deleted after a period of 7 days.

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected or the user closes his account.

e) Possibility of objection and elimination

The user can at any time stop the delivery of personalized content via "Cancel" account in his profile.

a) Description and scope of data processing

The infoletter is sent based on your registration on the website and in return for providing the content. For this purpose, the data from point 6 of this privacy policy is evaluated.

For the processing of data, your consent is obtained during the registration process and reference is made to this privacy policy.

b) Legal basis for data processing

The legal basis for the processing of data after your registration for the infoletter is Art. 6 para. 1 lit. a GDPR. By registering for tts.university, you agree to receive the infoletter. The registration for the infoletter must be confirmed again via a link in the registration email.

c) the purpose of the data processing

The collection of the user's e-mail address serves to deliver the infoletter. The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.

d) Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The user's e-mail address is therefore stored for as long as the subscription to the infoletter is active until the account is closed.

e) Possibility of objection and elimination

The user can object to the delivery of personalised content at any time. For this purpose, there is a corresponding link to unsubscribe in every infoletter.

a) Description and scope of data processing

We use the Marketing Hub tool from HubSpot, Inc., 25 First Street, Cambridge, MA 02141 USA to provide the contact forms. Learn more: https://www.hubspot.com/ 

The HubSpot Marketing Hub is hosted by Amazon (aws). We have an agreement with Amazon that meets the legal requirements for processing personal data and we only store data within the EU. AWS Amazon EU SARL, German office, Marcel-Breuer-Str. 12, 80807 Munich, Germany. More information: aws.amazon.com | https://knowledge.hubspot.com/de/account-security/hubspot-cloud-infrastructure-and-data-hosting-frequently-asked-questions 

We use GoTo Webinar from LogMeIn Ireland Limited, Bloodstone Building Block C, 70 Sir John Rogerson's Quay, Dublin 2, Ireland to deliver the webinars. Further information: www.gotomeeting.com/de-de/webinar

There is an agreement with LogmeIn on the processing of personal data in accordance with the legal requirements.

Furthermore, we use the tool "Salesforce.com" from Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, Germany for the subsequent storage of the data. Further information: www.salesforce.com

We have entered into a personal data processing agreement with Salesforce that complies with legal requirements and we only host data within the EU.

b) Legal basis for data processing

The data processing in the course of the web seminars serves the execution of the contract between the data subject and tts. Thus, the legal basis is Art. 6 para. 1 lit. b GDPR

c) the purpose of the data processing

Conducting webinars.

d) Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. As a rule, with the termination of the customer relationship between tts and the customer for whom the data subject is working at the time of registration, unless there are legal retention periods.

e) Possibility of objection and elimination

The person concerned can object to the storage at any time by sending an e-mail to info@tt-s.com, stating "Delete all stored data".

a) Description and scope of data processing

The website uses so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.

When you access our website, you will be informed about the use of cookies for analysis purposes and your consent to the processing of personal data used in this context will be obtained. In this context, there is also a reference to this data protection declaration.

b) Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) lit. f GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a GDPR if consent has been given in this regard.

c) the purpose of the data processing

The purpose of using technically necessary cookies is to simplify the use of the website for you. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

The user data collected through technically necessary cookies are not used to create user profiles.

The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer. These purposes are also our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f GDPR.

d) Duration of storage, possibility of objection and elimination

Cookies are stored on your computer and transmitted from it to our website. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.

a) Description and scope of data processing

Google Analytics

This website uses functions of the web analysis service Google Analytics. Google Analytics uses so-called "cookies" (see point 6). These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Third Party Provider Information:
Google Dublin, Google Ireland Ltd.
Gordon House, Barrow Street
Dublin 4, Ireland
Fax: +353 (1) 436 1001.

User Terms: www.google.com
Privacy Policy: https://policies.google.com/privacy

Google Remarketing

This website uses the Google Remarketing technology of Google Inc. ("Google").

For this purpose, cookies are placed on your computer, with the help of which third-party providers, including Google, record which of our websites have been visited with your browser. With the help of this information, our advertisements can then be presented to you at a later time on other websites, e.g. within the scope of Google Search or on websites of the Google network. For more information on Google's data protection and how remarketing works, please see Google's privacy policy. You can also deactivate the storage of cookies here through the settings of your browser and/or object to the collection within the scope of Google Remarketing through the Google ad settings.

LinkedIn Insight Tag

Our website uses the conversion tool "LinkedIn Insight Tag" from LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser, which enables the collection of the following data, among others: IP address, device and browser properties and page events (e.g. page views). This data is encrypted, anonymized within seven days, and the anonymized data is deleted within 90 days. LinkedIn does not share personally identifiable information with tts, but provides anonymized reports on website audience and ad performance. In addition, LinkedIn offers the possibility of retargeting via the Insight Tag. tts can use this data to display targeted advertising outside its website without identifying you as a website visitor. You can find more information on data protection at LinkedIn in the LinkedIn data protection information.

Facebook Pixel, Facebook Custom Audiences and Facebook Conversion

Within our online offer, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used.

With the help of the Facebook pixel, it is possible for Facebook to determine you as a visitor to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect. With the help of the Facebook pixel, we can further track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

HubSpot Marketing Hub

We use HubSpot Marketing Hub on our site for analytics purposes. This involves setting "cookies" that are stored on your computer and allow us to analyze your use of the site. The information collected (e.g., anonymous IP address, geographical location, browser type, length of visit, pages viewed and PDF content downloaded) is analyzed by tts GmbH to generate reports about your visit and the pages you viewed. By submitting a contact form, we can use the HubSpot Marketing Hub to provide you with targeted information about your preferred content in the course of your requested content.

More information: https://www.hubspot.com/

b) Legal basis for data processing

The storage of analysis cookies is based on Art. 6 para. 1 lit. f GDPR.

c) the purpose of the data processing

The purpose of data processing is to analyse user behaviour in order to optimise our website.

d) Duration of storage

Google Analytics

We do not know the storage periods of Google. We also have no information on the deletion of the collected data by Google.

HubSpot Marketing Hub

The data in HubSpot Marketing Hub is deleted when the user is inactive for one year.

e) Possibility of objection and removal

Google Analytics

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

LinkedIn Insight Tag

LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To disable the Insight tag on our website ("opt-out") click here.

Facebook Pixel, Facebook Custom Audiences and Facebook Conversion

You can opt-out of the Facebook Pixel's collection and use of your data to display Facebook ads. To adjust which types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there regarding the settings for usage-based advertising.  The settings are platform-independent, meaning that they are applied to all devices, such as desktop computers or mobile devices. You can also opt-out of the use of cookies for reach measurement and advertising purposes by visiting the Network Advertising Initiative opt-out page and additionally the US website aboutads.info or the European website youronlinechoices.com.

HubSpot Marketing Hub

If you generally do not want HubSpot Marketing Hub to collect data, you can prevent the storage of cookies at any time by changing your browser settings.

a) Description and scope of data processing

We use the tools "Google Tag Manager" and "Google Maps" on our website.

Google Tag Manager allows us to manage website tags through one interface. The Google Tag Manager tool that implements the tags is a cookie-less domain and does not collect any personal data itself. Google Tag Manager provides for the triggering of other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

By using Google Maps, we can interactively display maps directly on the website. By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under point 5 of this declaration are transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish to have your data associated with your Google profile, you must log out before activating the button.

Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) for the provision of needs-based advertising and to inform other users of the social network about your activities on our website.

Third Party Provider Information:
Google Dublin, Google Ireland Ltd.
Gordon House, Barrow Street
Dublin 4, Ireland
Fax: +353 (1) 436 1001.

Further information on data protection can be found on the following Google web pages:
Privacy Policy: www.google.de/intl/de/policies/privacy
FAQ: www.google.com/intl/de/tagmanager/faq.html
Terms of use: www.google.com/intl/de/tagmanager/use-policy.html

b) Legal basis for data processing

The legal basis for the use of Google Tag Manager and Google Maps is Art. 6 (1) lit. f GDPR.

c) the purpose of the data processing

The use of Google Tag Manager serves to optimize our website. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

d) Duration of storage

The duration of the storage by Google is not known to us. We have no influence on this.

e) Possibility of objection and elimination

You have a right to object to the creation of these user profiles, and to exercise this right you must contact Google (see information on the third-party provider). You can also exercise an opt-out in relation to Google Maps via www.google.com/settings/ads/.